Service Areas

Private In-Home Care Across Melbourne's South East & Bayside

Serenity Companions provides private in-home care to families across a broad area of Melbourne's south and south-east — from the Bayside suburbs along Port Phillip Bay to the outer south-east corridor. If you're not sure whether we cover your area, call us — we're happy to discuss.

Why We Focus on Melbourne's South East & Bayside

Melbourne's south-eastern suburbs and Bayside corridor are home to a large and growing population of older residents — many of whom have lived in the area for decades and are deeply connected to their local communities. From the leafy streets of Brighton and Sandringham to the established neighbourhoods of Cheltenham, Bentleigh, and Carnegie, and out through Frankston and the Mornington Peninsula, this is a region where families value quality, trust, and continuity in the care they arrange for their loved ones.

As a locally based provider, we understand this community. Our carers live and work in the area, know the local hospitals and medical centres, and are familiar with the geography — which means less time in transit and more time with your loved one.

We are not a national franchise or a large agency with a call centre. We are a Melbourne-based team that is genuinely invested in the wellbeing of the families we support. That local focus is one of the things our clients value most.

Suburbs We Serve

The lists below cover our primary service area. If your suburb isn't listed, please call us — we may still be able to help, or refer you to a trusted provider nearby.

Bayside & Inner South

Brighton3186
Brighton East3187
Sandringham3191
Black Rock3193
Beaumaris3193
Cheltenham3192
Mentone3194
Parkdale3195
Mordialloc3195
Aspendale3195
Edithvale3196
Chelsea3196
Bonbeach3196
Carrum3197
Patterson Lakes3197
Seaford3198
Frankston3199
Frankston South3199
Frankston North3200
Langwarrin3910
Mornington3931
Mount Eliza3930
Mount Martha3934

South East Corridor

Bentleigh3204
Bentleigh East3165
Carnegie3163
Caulfield3162
Caulfield South3162
Ormond3204
McKinnon3204
Moorabbin3189
Highett3190
Hampton3188
Hampton East3188
Oakleigh3166
Oakleigh South3167
Clayton3168
Clayton South3169
Springvale3171
Noble Park3174
Dandenong3175
Dandenong North3175
Keysborough3173
Dingley Village3172
Lyndhurst3975
Cranbourne3977
Berwick3806
Narre Warren3805
Pakenham3810

What We Provide Across Our Service Area

Wherever you are in our service area, you receive the same standard of care — consistent, professional, and genuinely personalised. Our services include:

Local Knowledge, Local Care

Our carers are familiar with the local hospitals, medical centres, and allied health providers across our service area — including Monash Medical Centre, Frankston Hospital, Cabrini Malvern, and the Peninsula Private Hospital. When your loved one needs to attend an appointment or follow-up visit, our carers can accompany them and communicate effectively with the treating team.

We also understand the geography of the region — the traffic patterns, the local shopping centres, the parks and community spaces that our clients enjoy visiting. This local knowledge makes our care more efficient and more enjoyable for the people we support.

If you are unsure whether we service your suburb, or if you are located just outside our primary area, please call us on 1300 169 427. We will always try to help, and if we cannot, we will do our best to point you in the right direction.

Ready to Arrange Care in Your Area?

Call us or send an enquiry to discuss care options for your loved one. We're here to help.