“Thank you Serenity, for the prompt assistance with my mum. Appreciate the support in guiding and helping mum. Peace of mind. Great team, prompt response.”
Elizabeth Jeka
Google Review
Private In-Home Care · Melbourne South East & Bayside, VIC
Reliable In-Home Care, Personally Planned Around Your Family
Personal care, overnight support and 24-hour care coordinated by a dedicated case manager — with clear, upfront pricing when you're ready to talk.
We support private self-funded clients, Support at Home (SAH) clients, and NDIS self- and plan-managed participants.
Private In-Home Care · Melbourne South East & Bayside, VIC
Reliable In-Home Care, Personally Planned Around Your Family
Personal care, overnight support and 24-hour care coordinated by a dedicated case manager — with clear, upfront pricing when you're ready to talk.
We support private self-funded clients, Support at Home (SAH) clients through their provider, and NDIS self- and plan-managed participants — so your family isn't limited by how care is funded.
“Hi, I’m Manjula. I started Serenity Companions after more than 15 years working in aged care and five years supporting people with disability. When you call, you’ll talk to our own small team, not a call centre. We’ll listen first, then work out with you what help would actually make a difference.”
What We Offer
Care That Fits Your Life
Every service is delivered by trained, compassionate carers who treat your home with the same respect they would their own.
Self-Managed Support at Home
Choose your own care team while an approved provider manages your funding.
Learn moreWhy Families Choose Us
Trusted by Melbourne South East & Bayside families to care for those they love most
We're a family-run in-home care provider based in Melbourne's South East and Bayside, supporting older people and people with disability at home.
01
Planned around your loved one
Every care plan is built around the individual — their routines, preferences, and personality.
02
Consistent, familiar faces
We aim for a small, regular team for each client, so your loved one sees familiar faces wherever practicable.
03
Private, not institutional
No waiting lists, and a straightforward path from enquiry to care, beginning with a conversation about your family's needs.
Google Reviews
What families are saying
Real feedback from families who have trusted Serenity Companions with their care.
“The team was very responsive, kept me in the loop along the way. I found the client app very user friendly and effortless. Highly recommend!!”
ashwin sen
Google Review
“Thank you for massive support on respite service. On a short notice.”
Silvia H
Google Review
“Manjula is amazing. She is kind, caring, and genuinely takes the time to understand and support the people she cares for. Serenity Companions is lucky to have someone as compassionate and committed as Manjula on their team. I would happily recommend both Manjula and Serenity Companions to anyone looking for trustworthy, personalised care.”
Sheetal Nand
Google Review
“Thank you for the suppport for my parents”
Robbie Li
Google Review
“Thank you Serenity Companions for the compassionate care and ongoing support provided to my family. They have been very reliable, professional and prompt in responding. I really appreciate the support and peace of mind we have received.”
Alex
Google Review
Our Difference
How we work
You'll know who's coming
See who's coming and when. The ShiftCare Family App shows your loved one's upcoming shifts and the notes carers write after each visit, so you're not left wondering.
Carers we've checked and matched
Every carer has a police check, and we check their references and qualifications before their first shift. We keep their training records up to date and match carers to each client's needs.
Clear pricing
Our hourly rates are on our website. Before care starts, you'll get a written quote, so you know what each week will cost.
Personalised Care Built Around You
No two families are the same. We take the time to understand your routines, preferences, and personal goals, creating a tailored care plan that honours your loved one's independence and dignity every single day.
Meet Ellisha, one of our carers
Hear from Ellisha about what a day of in-home care looks like.
Begin the Conversation
Not sure what kind of help you need?
That's fine. Most families call us before they've worked it out. We'll talk it through with you, with no obligation.