Caring companion with elderly woman at home

Private In-Home Care · Melbourne South East & Bayside, VIC

Reliable In-Home Care, Personally Planned Around Your Family

Personal care, overnight support and 24-hour care coordinated by a dedicated case manager — with clear, upfront pricing when you're ready to talk.

We support private self-funded clients, Support at Home (SAH) clients, and NDIS self- and plan-managed participants — so your family isn't limited by how care is funded.

What We Offer

Care That Fits Your Life

Every service is delivered by trained, compassionate carers who treat your home with the same respect they would their own.

Carer providing overnight support for elderly person at home in Melbourne South East

Overnight Care

Inactive and active overnight support so families can rest easy.

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Carer helping elderly woman with morning routine at home in Bayside Melbourne

Personal Care

Dignified assistance with bathing, grooming, and daily routines.

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Carer assisting elderly person with light housework and domestic tasks at home

Domestic Assistance

Light housekeeping and home maintenance to keep life comfortable.

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Carer preparing fresh nutritious meal for elderly client in their home kitchen

Meal Preparation

Nutritious, home-cooked meals tailored to individual preferences.

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Elderly person and companion laughing together during social support visit in Melbourne

Social Support

Meaningful companionship, outings, and connection to community.

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Carer accompanying elderly person on grocery shopping trip in South East Melbourne

Shopping Assistance

Accompanied or independent grocery and errand support.

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Professional caregiver supporting an elderly person in a comfortable home

24-Hour Care

Continuous round-the-clock support so families are never without help.

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Nurse carer helping an elderly patient recover at home after hospital discharge

Post-Hospital Discharge Care

Practical, hands-on support to help your loved one recover safely at home.

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Why Families Choose Us

Trusted by Melbourne South East & Bayside families to care for those they love most

Serenity Companions provides premium, compassionate in-home care across Melbourne's South East and Bayside — supporting independence and well-being with tailored care delivered right to your door. From personal care and domestic assistance to social support and, where appropriately qualified nursing staff are engaged, more specialised health support, our trusted team is here to help you or your loved one stay safe and comfortable at home.

01

Tailored to your loved one

Every care plan is built around the individual — their routines, preferences, and personality.

02

Consistent, familiar faces

We match clients with the same carers so relationships can grow and trust can deepen.

03

Private, not institutional

No waiting lists, and a straightforward path from enquiry to care, beginning with a conversation about your family's needs.

Google Reviews

What families are saying

Real feedback from families who have trusted Serenity Companions with their care.

Thank you Serenity, for the prompt assistance with my mum. Appreciate the support in guiding and helping mum. Peace of mind. Great team, prompt response.

Elizabeth Jeka

Google Review

The team was very responsive, kept me in the loop along the way. I found the client app very user friendly and effortless. Highly recommend!!

ashwin sen

Google Review

Thank you for massive support on respite service. On a short notice.

Silvia H

Google Review

Manjula is amazing. She is kind, caring, and genuinely takes the time to understand and support the people she cares for. Serenity Companions is lucky to have someone as compassionate and committed as Manjula on their team. I would happily recommend both Manjula and Serenity Companions to anyone looking for trustworthy, personalised care.

Sheetal Nand

Google Review

Thank you for the suppport for my parents

Robbie Li

Google Review

Thank you Serenity Companions for the compassionate care and ongoing support provided to my family. They have been very reliable, professional and prompt in responding. I really appreciate the support and peace of mind we have received.

Alex

Google Review

Our Difference

Why Families Choose Us

Real-Time Peace of Mind

Stay effortlessly connected to your loved one's daily care journey through our secure family portal. View live shift updates, read detailed carer notes, check upcoming schedules, and track visits in real time—giving you complete confidence no matter where you are.

Vetted & Experienced Carers

Your family's safety and comfort are our highest priorities. Every carer on our team undergoes comprehensive background checks, rigorous reference screening, and continuous training. We bring compassionate, highly qualified professionals with proven industry experience directly to your home.

100% Transparent Pricing

We believe quality care starts with absolute honesty. With straightforward rates and zero hidden fees or administrative surprises, you'll always know your costs upfront. No unexpected charges—just clear, predictable billing you can trust.

Personalised Care Built Around You

No two families are the same. We take the time to understand your routines, preferences, and personal goals, creating a tailored care plan that honours your loved one's independence and dignity every single day.

Warm home care environment

Begin the Conversation

Your loved one deserves the very best

We'd love to learn about your family's needs and show you how Serenity Companions can bring comfort, connection, and peace of mind — right at home.

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