Our Story
Care That Feels Like Family
Serenity Companions was founded on a simple belief — that every person deserves to age with dignity, comfort, and genuine human connection, right in the place they call home.
Private
Pay — no waitlists
NDIS
Self- & plan-managed
7 Days
A week availability
Local
South East & Bayside Melbourne
"Together we care — because no one should face the challenges of ageing alone."
Serenity Companions
Who We Are
Our Story
Serenity Companions was born from a deeply personal understanding of what families go through when a loved one needs extra support at home. We saw firsthand how difficult it can be to find care that is not only professional and reliable, but genuinely warm and human.
We set out to build something different — a private care service where clients are known by name, not case number. Where carers are chosen for their character as much as their qualifications. And where families are kept informed and involved every step of the way.
Based in Melbourne's South East and Bayside, we support elderly individuals and their families across the city and surrounding suburbs — providing everything from a few hours of companionship each week to full overnight and complex care packages.
We work with three types of clients: fully private self-funded clients who pay directly, Support at Home (SAH) clients where we work as a contractor alongside their existing provider, and NDIS self-managed and plan-managed participants. Families and case managers aren't limited by how care is funded — we'll work with you to find the right way to fund care.
How We Started
Founded with Purpose
Co-Founder
Manjula Reddy
15+
Years in Aged Care
5+
Years Disability Support
Co-
Founder
Meet Our Co-Founder
Manjula Reddy
Co-Founder, Serenity Companions
Serenity Companions was co-founded with a passion for providing compassionate, personalised, and culturally respectful care to the community. After many years working in the care industry, our co-founder wanted to create a service that supports elderly clients and people living with disabilities with dignity, kindness, and respect.
With over 15 years of experience providing care to clients — including 15 years in aged care and 5 years supporting people living with disabilities and home care clients — she brings extensive knowledge and genuine compassion to her role. As a mother of three with strong family values, she understands the importance of patience, trust, and heartfelt care.
Her experience spans personal care, companionship, meal preparation, medication reminders, mobility support, and assisting clients with daily living — helping them remain safe, comfortable, and independent in their own homes.
Our People
Meet Our Team
Behind every visit is a dedicated person who genuinely cares. Our team brings warmth, skill, and joy to every client they support.
Manjula Reddy
Co-founder & Support Worker
With over 15 years of genuine care and compassion, Manjula founded Serenity Companions to create a service built on real relationships. She guides our team and brightens our clients' days — every single day.
Akash Maharaj
Companion Carer
Akash brings warmth, dedication, and joy to our community every day through personalised support and social outings. His genuine care for every client makes him a cherished member of the Serenity Companions family.
A Day in the Life
Meet Ellisha
Ellisha shares what a typical shift looks like, the support she provides to our clients, and why she loves being part of the Serenity Companions team. Her passion for caring and creating meaningful connections reflects the values we bring to every visit.
Meet Elisha, one of our carers
Hear from Ellisha about what a day of in-home care looks like.
Ellisha
Support Worker, Serenity Companions
What Guides Us
Our Values
Everything we do is shaped by a set of values that put people — not processes — at the centre of care.
Compassion First
Every interaction is guided by genuine warmth and empathy. We treat every client as we would our own family — with patience, kindness, and respect.
Trust & Safety
All our carers are thoroughly screened, police-checked, and trained. Families can rest easy knowing their loved one is in safe, professional hands.
Personalised Care
No two people are the same. We take the time to understand each client's unique needs, preferences, and routines to deliver truly tailored support.
Consistency
We match clients with a consistent team of carers wherever possible, so relationships can form and trust can grow over time.
Why Families Choose Us
The Serenity Difference
We know you have choices when it comes to in-home care. Here's what sets Serenity Companions apart from the rest.
- Supports private clients, NDIS self- and plan-managed participants, and Support at Home clients
- Consistent, matched carers who get to know your loved one
- Available 7 days a week including public holidays
- Overnight care — both inactive sleepover and active overnight
- Transparent, upfront pricing with no hidden fees
- Responsive communication with families at every step
- Carers trained in dementia, complex care, and post-hospital recovery
- Melbourne South East & Bayside team with genuine local knowledge
Private
SAH · NDIS
Out in Our Community
Meeting families at the Melbourne NDIS Expo 2026
On Sunday 11 October 2026, our team spent the day at the Melbourne NDIS Expo 2026 at Bunjil Place in Narre Warren. Our team was on hand all day to meet participants, families and carers, and to answer their questions about the in-home care and support we offer across Melbourne's south-east and Bayside.
We talked with visitors about:
- NDIS support for self-managed and plan-managed participants, including personal care, help around the home and community access
- Support at Home services for older people, delivered through their registered Support at Home provider
- Private home care, including respite, overnight care and support after a hospital stay
It was a great chance to meet people face to face, explain how we match support workers to each person, and connect with local support coordinators and allied health providers.
Thank you to everyone who stopped by our stand. If we met you on the day, or you'd like to talk about home care for yourself or a family member, please call us on 1300 169 427.
Ready to Talk?
Let's find the right care for your family
We'd love to have a no-obligation conversation about your loved one's needs. There's no pressure — just an honest chat about how we can help.